If you have a query related to our products, services or policies, please go through our FAQ, where you will find answers to the most common questions asked by our customers.

Hopefully, you will find an answer to your inquiry, but if you don't, feel free to contact us and we'll clear everything for you.

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After-sale support within 24h

customerservices@hekka.com

This website is joint managed by our global offices in our group.

Singapore branch office:

Company Name: DTGC Pte. Ltd

Company Address: 10 Anson RD 27-18 International Plaza Singapore (079903)

Hong Kong branch office:

Company Name: Asia Innovations HK Limited

Company Address: Room 101, 31/F The gateway tower 5, Canton Road, Harbour City, Tsim Sha Tsui, KLN, HK, China

Company Name: Asia Innovations Payment Limited

Registration No.: 3082882

EU branch office:

Company Name: Asia Innovations Cyprus Limited

Company address: 81-83 Grivas Digenis Avenue, Jacovides Tower 1 Floor, 1090 Nicosia, Cyprus

The European operation is being handled by the Cyprus company.

Please do not use the postal addresses above for returns. If you have any queries, please contact our Customer Service team.